Privacy Policy — SmartRiox
Last updated: October 5, 2025
Welcome to SmartRiox (“we,” “us,” “our”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you access or use https://www.smartriox.com/ (the “Site”). By accessing or using the Site, you agree to this policy.
1. Information We Collect
-
Information you provide: name, email address, phone number, company information, messages submitted via contact/feedback forms, newsletter sign-up preferences
-
Automatically collected information: IP address, browser/OS, device information, pages visited, session duration, referring URL, cookies and tracking pixels
-
Aggregated / Derived information: anonymized usage metrics, trends, analytics
2. How We Use Your Information
We use your data to:
-
Operate, maintain, and improve the Site
-
Respond to inquiries, messages, or support requests
-
Send newsletters, updates, or promotions (if you opt in)
-
Analyze site usage, performance, and user behavior
-
Ensure security, prevent fraud or misuse
-
Enforce our Terms of Use and comply with applicable laws
3. Legal Basis for Processing (Where Required)
Consent; contractual necessity; legitimate interest (analytics, UX, security); legal obligations.
4. Sharing & Disclosure
We do not sell personal data. We may share your information with trusted third-party service providers (hosting, analytics, email services), regulatory authorities if required, or during a business transaction. Aggregated or anonymized data may be shared publicly.
5. Cookies & Tracking
We use cookies, local storage, and tracking technologies to support site functionality, user preferences, analytics, and (if used) advertising/retargeting. You can disable cookies in your browser, though some features may not work properly.
6. Data Retention
We retain personal data only as long as needed for the purposes collected or as required by law; then we delete or anonymize it.
7. Security
We use encryption (TLS/SSL), access controls, secure storage, and regular audits. But no system is completely immune to risk.
8. International Transfers
Your data may be processed outside your country. Appropriate safeguards (consent, legal contracts) will be used where required.
9. Your Rights
You may have rights such as: access your data, correct inaccuracies, delete data, object or restrict processing, data portability, withdraw consent, and opt out of promotional communications. Contact us to exercise your rights.
10. Children’s Privacy
This Site is not intended for children under age 16. We do not knowingly collect data from minors. If such data is discovered, we will remove it promptly.
11. Third-Party Links
We may include links to external websites. We are not responsible for their content or privacy practices.
12. Changes to This Policy
We may update this policy periodically. The “Last updated” date at the top will reflect changes.
13. Contact Information
SmartRiox
Address: 410 Tech Avenue, Palo Alto, CA 94301, USA
Email: [email protected]